Project
Project Stage: New Product Development
Project Type: Novel Design
Client: ABB
Role: UI and Interaction Designer
Responsibilities: User research analysis, UI design refinements, UX specifications, UI artwork for product renderings
Awards
Focus Open Silver, 2019
iF Design Award Winner, 2018
Red Dot Design Award Winner, 2018
Good Design Award Winner, 2018
Summary
Using friendly and intuitive experience design to adapt a smart thermostat from a European to an American market.
User Research
I entered the project right around the time mockups were being presented to users for A/B testing.
Research Synthesis & Insights
My role was to help synthesize the research and make sure we were designing to user needs and preferences. Research efforts were presented to client stakeholders and we managed to gain buy-in for the user-preferred design directions.
GUI Challenge Questions
How can we elevate an old-school segment display to look and feel more modern?
How can we fit all of our functionality into a small and rigid real estate?
What technical tradeoffs need to be made?
An Instinctual Heat Workflow
Careful attention was paid to gestural interactions, time delays, and visual information and feedback so that any user could find the use instinctual, regardless of age or abilities.
Key Screens
Default
Passive Cooling
Passive
Active Cooling
Settings
Bootup